NYC Homeless Shelter Chaos Drives Many to Streets and Subway

(THE CITY) , November 18, 2019

The night Jeffrey Wolford came in off the frigid sidewalk seeking warmth in Manhattan’s 30th Street Men’s Shelter last winter, it was too late to get a bed.

He was assigned a plastic chair, alongside 20 other men already dozing in the city’s biggest shelter, a major intake center for homeless people.

Just as he was nodding off, he looked down and saw a man rifling through his backpack, trying to steal his phone.

The two were wrestling on the floor when a shelter supervisor intervened. Wolford says he explained the attempted phone theft. But the supervisor told the thief to take a seat — and ordered Wolford back out into the cold.

Disgusted, he grabbed his belongings and ventured back out into the pre-dawn Arctic chill.

“Sleeping in the streets is preferable to that,” said Wolford, 33.

City Hall’s last official count in January found more than 3,500 homeless people on sidewalks or in the subways on a night when the temperature plummeted to 28 degrees.

Last week, Mayor Bill de Blasio announced plans to train 18,000 city workers to call 311 when they see a homeless person to get more folks into city shelters, which house about 60,000 New Yorkers.

“The problem here is not (that) we don’t have a place to get someone that’s safe and where we can get them mental health services and substance misuse services, we have that,” he said. “It’s getting people to come in.”

But as winter approaches, homeless people living on the streets, in interview after interview, told THE CITY they’d rather take their chances on trains or sidewalks.