Vaccination and COVID relief Information

(BRAD HOYLMAN) January 16, 2021

I know the signup process for COVID-19 vaccines is slow and frustrating. It’s unacceptable and leaves far too many New Yorkers without answers. I’m also deeply concerned about how unequitable the distribution has been thus far.

To address this, my team just launched a Vaccine Registration User Survey to learn more about the experience of those eligible trying to schedule a vaccine. Please fill out the survey here.

For those of you with reliable computer and internet access, I encourage you to keep checking for open appointments.

Scheduling a Vaccine through New York City

Head here to find NYC vaccination locations. Plug in your zip code and you can find locations near you. If you are currently eligible, you can schedule appointments directly with vaccine providers, either by email or phone. If you are currently eligible, you can also sign up for alertswhen new appointments are added.

To schedule an appointment by phone please call 877-VAX-4NYC or 877-829-4692.

If you need technical assistance or are receiving an error when using the COVID-19 Vaccine Hubs portal, please call 800-831-8196.

The New York City “ Vaccine Command Center” can answer other questions and provide you with additional information like vaccination rates.

Scheduling a Vaccine through New York State

Here is state guidance on how to sign up for a vaccine.

  • Health care workers who are part of Phase 1a will continue to be vaccinated at hospitals and other clinical settings.
  • People ages 65+ will primarily be vaccinated at pharmacies and other sites that are part of the “retail network.” If you are eligible please fill this out and then you will be able to schedule a vaccination using the same site. If you have any questions on how to use the form and website, please use this resource page. Additionally, the COVID-19 Vaccination Hotline is open 7AM – 10PM, 7 days a week, for scheduling vaccination appointments for eligible New Yorkers: 1-833-NYS-4-VAX (1-833-697-4829).

If you are interested in scheduling a vaccination at the Javits Center (429 11th Avenue in Manhattan), you can do so by calling 1-833-697-4829 or by heading hereDisclaimer: this page has crashed recently and can be very slow.

COVID-19 Testing

COVID-19 positivity rates are still dangerously high. Please get tested and help keep the rate of spread down. I’d suggest going to NYC Health & Hospitals sites. They typically have shorter lines, results come in 48-72 hours, and it’s FREE whether or not you have insurance. You can find NYC’s sites here: I also strongly recommend getting the COVID-19 Alert NY app to receive exposure alerts:

Mental Health Resources & Hotlines

Between the isolation and loneliness of social distancing and the stress and anxiety of worrying about our health, mental health care is more important than ever. I want to share some free resources you can use to get help if you need it:

  • New York State Office of Mental Health (NYS OMH): In response to increased need for mental health care, NYS OMH has created a hotline with free mental health counseling. Call 1-844-863-9314 to speak to someone.
  • NYC Well: This city-operated hotline offers free, confidential mental health counseling 24/7. You can call 1-888-NYC-WELL, text “WELL” to 65173 or visit their website to chat with a professional.
  • Disaster Distress Helpline (DDH): This free helpline provides crisis counseling and support for anyone experiencing distress or behavioral health concerns related to public health emergencies and other natural disasters. Call 1-800-985-5990 or text “TalkWithUs” to 66746  
  • Crisis Text Line: This service provides free trained crisis counselors who can listen and respond through text messages. They operate 24/7. Text “MHA” to 741741 to get in touch.
  • The Trevor Project: This nonprofit organization, based in our district, operates a national 24-hour toll free confidential suicide hotline for LGBTQ youth. To reach the hotline, call 1-866-488-7386 or text “START” to 678678.
  • National Domestic Violence Hotline: Practicing social isolation can be extraordinarily difficult for those living with abusive intimate partners. Call 1-800-799-7233, log onto or text “LOVEIS” to 22522 to speak with someone.
  • : Caring for a loved one can present new challenges given the current restrictions on outdoor activity and high risks for senior citizens. Between 8:00 AM and 7:00 PM, you can call this hotline where caregiving experts can provide the information you need to navigate complex caregiving challenges. Call 855-227-3640 to speak with a caregiving expert. 

You can also sign up for COVID-19 text message alerts from New York City by texting “COVID” to 692-692 or call New York State’s COVID-19 hotline at 1-888-364-3065 .